Frequently Asked Questions

Everything you need to know about shopping with SLE Trading.

What are your standard shipping times for home goods?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the country.

Do you offer a warranty on furniture and appliances?

Yes, all products from SLE Trading come with a standard 12-month manufacturer warranty against defects in materials and workmanship.

What is your return policy for home decor items?

We offer a 30-day return policy for unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.

Can I track my order once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to the carrier's website.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Afterpay and Klarna.

Do you offer bulk discounts for interior designers or contractors?

Yes, SLE Trading offers a trade program for industry professionals. Please contact our support team with your business credentials to discuss volume pricing.